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System Repairs & Maintenance

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Is your inverter no longer working or showing an error code?

Is your system no longer being credited on your electricity bill?

Has your original installer closed down and you need help? 

  If so, then you have come to the right place! 

All Natural Energy can assist you in a wide range of services for your solar power system including:

  • Solar system repairs & breakdowns - due to a large number of solar companies closing, many customers have been left without any point of contact for their solar system if they require maintenance or repairs. At All Natural Energy we can offer expert advice and assistance and will work with you to get your solar system back up and running as soon as possible. We understand each day your solar power system  is not producing power, you are losing valuable money! Call us today to arrange a service call - all of our prices are listed below. We offer service calls and assistance for both grid connect and stand-alone solar power systems.
  • Solar power system health check & panel cleaning - if you are concerned your system is not working to its full potential or your power bills are not correct, it may be worth checking all of your components are in good working over. All Natural Energy can organise a formal inspection to clean, assess and test your solar components and ensure your system is working to its full potential and your power bills are set up and being charged correctly. 
  • Assistance with storm damaged or stolen solar components. All Natural can offer advice and organise replacements for your solar components in the event your panels or inverter are damaged or stolen. All Natural Energy are happy to assist you with any insurance claims and can liase with your insurance company directly if required. 
  • Warranty claims or replacements for faulty components -  Over recent years we have seen a number of inverters break down due to a number of factors. All Natural Energy can assist you by organising a replacement inverter with your manufacturer if your inverter is still within the warranty period. We will source and complete all of the necessary paperwork on your behalf to make the change over as simple and quick as possible. In cases where your manufacturer is no longer is business or your inverter is no longer under warranty, All Natural Energy can supply and install a replacement inverter for you or have the unit repaired if this is a more cost effective option.

HOW MUCH WILL A SERVICE CALL COST ME?

We offer very competitive pricing for our service calls and can guarantee they will be carried out by the business owner, Nathan Brown, who is a fully licensed electrician with full CEC Accreditation for both stand alone and grid connect solar power systems. Nathan has over 16 years hands-on experience with designing and installing hundreds of solar power systems all across NSW. He will offer reliable, honest and friendly service & the highest quality workmanship and that is why we are still in business after 16 years. We do not use inexperienced and under qualified staff who might be cheaper to service your system but will lack the understanding, experience and knowledge of what it takes to get the most out of your solar power system and get it back up and running as quickly as possible. We are happy to offer the following pricing for a service call to your area:

SERVICE CALL PRICING  (Includes first hour on-site.) 

Hawkesbury Region   $165.00 + GST + any parts used
Penrith Region         $180.00 + GST + any parts used
Blacktown Area             $180.00 + GST + any parts used
The Hills District            $180.00 + GST + any parts used
Blue Mountains        $180.00 + GST + any parts used 
Hornsby Region       $180.00 + GST + any parts used
Parramatta               $180.00 + GST + any parts used
Camden Area $200.00 + GST + any parts used
Liverpool Area $200.00 + GST + any parts used
Campbelltown $200.00 + GST + any parts used
Sydney CBD           $250.00 + GST + any parts used
Northern Beaches   $290.00 + GST + any parts used
Central Coast         $320.00 + GST + any parts used
Wollongong           $350.00 + GST + any parts used

Area not listed above? Please call our friendly office on 02 4573 1441 for a quotation to your suburb / region - we are happy to help as many people as possible and are happy to travel to a wide range of areas. Greater West Area (from Lithgow to Orange) $260.00 - $360.00 + GST + any parts used

WHY IS MY SOLAR POWER SYSTEM NOT WORKING?!

If your solar system fails, 9 times out of 10 it will be the inverter that will be needing servicing or replacing. In rare cases there may be a circuit breaker need replacing or a loose wire on your roof. Whatever the problem is we will take the time to find out what it is and fix it for you! 

IS MY INVERTER STILL UNDER WARRANTY? 

Most inverters come with a standard 5 year warranty. If your inverter happens to be under 5 years old, it is definately worth investigating what options you have available to repair or replace your inverter under warranty. Firstly you will need to check if the manufacturer of your inverter is still in business.

Unfortunately a large number of inverter manufacturers have closed down or their Australian offices have closed and in these cases customers will have no avenue to have their inverter replaced or repaired under warranty. Brands we know of in this situation include:

  • CMS inverters (Carbon Management Solutions Solar Inverters) 
  • Inspire Solar inverters
  • Sunny Roo inverters / Beyond Building Solar Inverters 
  • Solarmax Inverters
  • Sunteams Inverters
  • Oelmaier Inverters
  • Effekta inverters
  • Solar King Inverters
  • Aero-sharp Inverters
  • KLNE (Kinglong New Energy) Inverters
  • Sunna Solar Inverters

If you are unsure if your inverter manufacturer is still operating please feel free to give us a call on  02 4573 1441, we can guide you through the process and assist with any warranty claims. We can even deal directly with the manufacturer and complete all the necessary paperwork for you. 

OPTIONS FOR MY SOLAR INVERTER - REPAIR OR REPLACE?

In cases where your inverter is no longer within the warranty period or the manufacturer has closed down, All Natural Energy can supply and install a replacement inverter for you or arrange to have your inverter repaired by a service agent. Please note however often the cost of a repair can be a very expensive option and a lot of customers would be better off purchasing a new inverter that will offer another 5 years warranty rather than paying for it to be repaired. This is especially the case with inverters 3kw or under in size. 

In repairing an old inverter the customer must consider the following costs involved: 

  • The disconnection of the faulty inverter from site by an accredited installer
  • Packaging and shipping of the faulty inverter to a service agent
  • The actual repair costs to the inverter (which will include inspection costs, parts and labour) - please keep in mind if an inverter is no longer in production some parts may be hard to source
  • Freight changes to return the repaired unit to the customer
  • Installation of the repaired inverter on-site by an accredited installer and testing of the system
  • Loss of solar income over the duration of the repair process

Please see below for our replacement inverter prices: (Prices are for supply only, installation will be the same cost as a service call in your area.) 

REPLACEMENT INVERTER PRICES

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(Prices are for supply only.)

1.5kw inverter Options

ZeverSolar Zeverlution 1500S 1.5kw inverter with 5 year warranty             $   705.00  Product Brochure 

Option to upgrade 1.5kw Zever warranty from 5 to 10 years (parts only)    $   170.00

SMA Sunny Boy SB1.5-VL-40 1.5kw inverter with 5 year warranty               $1,150.00  Product Brochure

Option to upgrade 1.5kw SMA warranty from 5 to 10 years (parts only)      $   230.00

Fronius Galvo 1.5-1 1.5kw inverter with 10 year warranty                          $1,685.00  Product Brochure

Fronius Galvo 1.5-1 Light 1.5kw inverter with 10 year warranty                  $1,525.00  Product Brochure  

2kw & 2.5kw inverter Options

SMA Sunny Boy SB2.5-VL-40 2.5kw inverter with 5 year warranty              $1,520.00  Product Brochure

Option to upgrade 2.5kw SMA warranty from 5 years to 10 years              $   230.00

Fronius Galvo 2.0-1 2kw inverter with 10 year warranty                             $1,740.00  Product Brochure

Fronius Galvo 2.0-1 Light 2kw inverter with 10 year warranty                     $1,570.00  Product Brochure

Fronius Galvo 2.5-1 2.5kw inverter with 10 year warranty                          $1,785.00  Product Brochure

Fronius Galvo 2.5-1 Light 2.5kw inverter with 10 year warranty                  $1,615.00  Product Brochure

ZeverSolar Zeverlution 2000S 2kw inverter with 5 year warranty                 $  765.00  Product Brochure

Option to upgrade 2kw Zever warranty from 5 to 10 years (parts only)       $   170.00

3kw inverter Options

SMA Sunny Boy SB3.0-1AV-40 1 3kw inverter with 5 year warranty            $1,750.00  Product Brochure

Option to upgrade to 10 year warranty for 3kw SMA inverter                     $   350.00

Fronius Galvo 3.0-1 3kw inverter Light with single MPPT & 10 ar warranty   $1,650.00  Product Brochure

Fronius Galvo 3.0-1 3kw inverter with single MPPT & 10 year warranty         $1,805.00  Product Brochure

Fronius Primo 3.0-1 3kw inverter with 2 MPPT & 10 year warranty               $1,810.00

ABB Power One UNO-3.3 DM 3.3kw inverter with 5 year warranty                $1,465.00  Product Brochure

ZeverSolar Zeverlution 3000S 3kw inverter with 5 year warranty                  $  965.00  Product Brochure

Option to upgrade 3kw Zever warranty from 5 to 10 years (parts only)        $   170.00

4kw inverter Options

SMA SunnyBoy SB4.0-1AV-40 4kw inverter with 5 year warranty                 $1,935.00  Product Brochure 

Optional upgrade to 10 year warranty for 4kw SMA inverter                       $   330.00

Fronius Primo 4.0-1 4kw inverter with 10 year warranty                            $2,060.00  Product Brochure

ABB Power One UNO-4.0-DM 4kw inverter with 5 year warranty                $1,635.00  Product Brochure

ZeverSolar Zeverlution 4000 4kw 2 MPPT inverter with 5 year warranty       $1,085.00  Product Brochure                                   

5kw inverter Options 

SMA SB5.0-1AV-40 5kw single phase inverter with 5 year warranty              $2,080.00  Product Brochure

SMA Tripower STP5000TL-20 5kw 3 phase inverter with 5 year warranty     $2,610.00  Product Brochure

Optional upgrade to 10 year warranty for SMA 5kw inverter                       $   365.00

Fronius Primo 5.0 5kw single phase inverter with 10 year warranty               $2,230.00 Product Brochure

Fronius Symo M 5.0 5kw 3 phase inverter with 10 year warranty                  $2,520.00

ABB Power One UNO-5.0-DM 5kw inverter with 5 year warranty                   $1,890.00  Product Brochure

ZeverSolar Zeverlution 5000 5kw single phase inverter with 5 year warranty  $1,199.00  Product Brochure

ZeverSolar Evershine TLC5000 5kw 3 phase inverter with 5 year warranty     $1,860.00  Product Brochure 

10kw inverter Options

ABB PVI-10.0-TL-OUT 10kw 3 phase inverter with 5 year warranty               $3,180.00  Product Brochure

ZeverSolar Evershine TLC10000 10kw 3 phase inverter with 5 year warranty  $2,530.00  Product Brochure

SMA Tripower STP10000TL-20 10kw 3 phase inverter with 5 year warranty   $4,160.00  Product Brochure

Fronius Symo M 10.0 10kw 3 phase inverter with 10 year warranty               $3,600.00

Fronius Symo M 10.0 Light 10kw 3 phase inverter with 10 year warranty       $3,520.00

Optional upgrade to 10 year warranty for SMA 10kw inverter                       $   545.00

 

Different inverter sizes available including 6kw, 8kw, 12kw, 15kw, 20kw, 25kw and 30kw.

If you are after a particular inverter brand and cant see it listed on this page or on our web shop, please let us know and we will try and source it for you!

Please note the above prices include GST and are subject to change without notice. 

Please note : We can ship inverters to anywhere within Australia.

 

 

 

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All Natural Energy services the following areas:  Hawkesbury ~ Penrith ~ Sydney Hills District