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System Repairs & Maintenance

Is your inverter no longer working or showing an error code? Is your system no longer being credited on your electricity bill? Has you original installer closed down and you need help? If so, then you have come to the right place!

All Natural Energy can assist you in a wide range of services for your solar power system including:

GridConnect2

  • Solar system repairs & breakdowns - due to a large number of solar companies closing, many customers have been left without any point of contact for their solar system if they require maintenance or repairs. At All Natural Energy we can offer expert advice and assistance and will work with you to get your solar system back up and running as soon as possible. We understand each day your solar power system  is not producing power, you are loosing valuable money! Call us today to arrange a service call - all of our prices are listed below. We offer service calls and assistance for both grid connect and stand alone solar power systems.
  • Solar power system upgrades - if you are wanting to add more solar modules to your home or business or would like to install an additional or larger inverter, All Natural Energy can assist you. We have a large range of solar panel brands and sizes available to suit just about any system upgrade. Many customers will be looking to make changes to their solar power system at the end of this year when the 60 FIT runs out, so please call us for advise or if you are needing a quotation to expand your system or add a battery bank.
  • Solar power system health check & panel cleaning - if you are concerned your system is not working to its full potential or your power bills are not correct, it may be worth checking all of your components are in good working over. All Natural Energy can organise a formal inspection to clean, assess and test your solar components and ensure your system is working to its full potential and your power bills are set up and being charged correctly. 
  • Assitance with storm damaged or stolen solar components. All Natural can offer advise and organise replacements for your solar components in the event your panels or inverter are damaged or stolen. All Natural Energy are happy to assist you with any insurance claims and can liase with with your insurance company directly if required. 
  • Warranty claims or replacements for faulty components -  Over recent years we have seen a number of inverters break down due to a number of factors. All Natural Energy can assist you by organising a replacement inverter with your manufacturer if your inverter is still within the warranty period. We will source and complete all of the necessary paperwork on your behalf to make the change over as simple and quick as possible. In cases where your manufacuter is no longer is business or your inverter is no longer under warranty, All Natural Energy can supply and install a replacement inverter for you or have the unit repaired if this is a more cost effective option. 
  • Removal of panels and re-installation for roof replacements. Sometimes customers may need to replace, repair or clean their roof and having a solar power system on it can make it very difficult! All Natural Energy can assist you by removing your panels and mounting materials to enable roof access and then re-install your solar modules once the work as been completed. Please give us a call for a free quote. 
  • Relocation of solar components to new home. If you are planning on moving why not take your solar power system with you? All Natural Energy can assist you with the removal and re-installation of all of your components and can also carryout all the necessary paperwork for you. Call us today for a free quote.

HOW MUCH WILL A SERVICE CALL COST ME?

We offer very competitive pricing for our service calls and can guarantee they wlll be carried out by the business owner, Nathan Brown, who is a fully licensed electrician with full CEC Accreditation for both stand alone and grid connect solar power systems. Nathan has over 16 years hands-on experience with designing and installing hundreds of solar power systems all across NSW. He will offer reliable, honest and friendly service & the highest quality workmanship and that is why we are still in business after 16 years. We do not use inexperienced and under qualified staff who might be cheaper to service your system but will lack the understanding, experience and knowledge of what it takes to get the most out of your solar power system and get it back up and running as quickly as possible. We are happy to offer the following pricing for a service call to your area:

SERVICE CALL PRICING  (Includes first hour on-site.) 

Hawkesbury Region  $165.00 + GST + any parts used

Penrith Region         $180.00 + GST + any parts used

Blacktown               $185.00 + GST + any parts used

Hills District              $180.00 + GST + any parts used

Blue Mountains        $250.00 + GST + any parts used 

Hornsby Region       $250.00 + GST + any parts used

Parramatta              $250.00 + GST + any parts used

Campbelltown         $250.00 + GST + any parts used

Sydney CBD           $270.00 + GST + any parts used

Northern Beaches   $290.00 + GST + any parts used

Liverpool                $250.00 + GST + any parts used

Central Coast         $320.00 + GST + any parts used

Wollongong           $350.00 + GST + any parts used

Greater West Area (from Lithgow to Orange) $260.00 - $360.00 + GST + any parts used

Area not listed above? Please call our friendly office on 02 4573 1441 for a quotation to your suburb / region - we are happy to help as many people as possible and are happy to travel to a wide range of areas.

WHY IS MY SOLAR POWER SYSTEM NOT WORKING?!

If your solar system fails, 9 times out of 10 it will be the inverter that will be needing servicing or replacing. In rare cases there may be a circuit breaker need replacing or a loose wire on your roof. Whatever the problem is we will take the time to find out what it is and fix it for you! 

IS MY INVERTER STILL UNDER WARRANTY? 

Most inverters come with a standard 5 year warranty. If your inverter happens to be be under 5 years old, it is definately worth investigating what options you have available to repair or replace your inverter under warranty. Firstly you will need to check if the manufacturer of your inverter is still in business.

Unfortunately a large number of inverter manufacturers have closed down or their Australian offices have closed and in these cases customers will have no avenue to have their inveter replaced or repaired under warranty. Brands we know of in this situation include:

  • CMS inverters (Carbon Management Solultions Solar Inverters) 
  • Inspire Solar inverters
  • Sunny Roo inverters / Beyond Building Solar Inverters 
  • Solarmax Inverters
  • Sunteams Inverters
  • Oelmaier Inverters
  • Effekta inverters
  • Solar King Inverters
  • Aero-sharp Inverters
  • KLNE (Kinglong New Energy) Inverters
  • Sunna Solar Inverters

If you are unsure if your inverter manufacturer is still operating please feel free to give us a call on  02 4573 1441, we can guide you through the process and assist with any warranty claims. We can even deal directly with the manufacturer and complete all the necessary paperwork for you. 

In cases where your inverter is no longer within the warranty period or the manufacturer has closed down, All Natural Energy can supply and install a replacement inverter for you or arrange to have your inverter repaired by a service agent. Please note however often the cost of a repair can be a very expensive option and a lot of customers would be better off purchasing a new inverter that will offer another 5 years warranty rather than paying for it to be repaired. This is especially the case with inverters 3kw or under in size.

Please see below for our replacement inverter prices: (Prices are for supply only, installation will be the same cost as a service call in your area.) 

REPLACEMENT INVERTER PRICES - All inverters come with a standard 5 year warranty unless specified otherwise

(Prices are for supply only. Installation will be the same cost as a service call in your area.)

1.5kw inverter Options

SMA Sunny Boy SB1.5-VL-40 1.5kw inverter with 5 year warranty              $1,130.00  Product Brochure

Option to upgrade 1.5kw SMA warranty from 5 years to 10 years              $   260.00

ZeverSolar Zeverlution 1500S 1.5kw inverter with 5 year warranty             $   699.00  Product Brochure 

Fronius Galvo 1.5-1 1.5kw inverter with 10 year warranty                          $1,650.00  Product Brochure

Fronius Galvo 1.5-1 Light 1.5kw inverter with 10 year warranty                  $1,490.00  Product Brochure  

2kw & 2.5kw inverter Options

SMA Sunny Boy SB2.5-VL-40 2.5kw inverter with 5 year warranty              $1,515.00  Product Brochure

Option to upgrade 2.5kw SMA warranty from 5 years to 10 years              $   199.00 

Fronius Galvo 2.0-1 2kw inverter with 10 year warranty                             $1,710.00  Product Brochure

Fronius Galvo 2.0-1 Light 2kw inverter with 10 year warranty                     $1,535.00  Product Brochure

Fronius Galvo 2.5-1 2.5kw inverter with 10 year warranty                          $1,750.00  Product Brochure

Fronius Galvo 2.5-1 Light 2.5kw inverter with 10 year warranty                  $1,580.00  Product Brochure

ZeverSolar Zeverlution 2000S 2kw inverter with 5 year warranty                 $  755.00  Product Brochure

3kw inverter Options

SMA SunnyBoy SB3.0-1AV-40 1 3kw inverter with 5 year warranty             $1,825.00  Product Brochure

Option to upgrade to 10 year warranty for 3kw SMA inverter                    $   210.00

Fronius Primo 3.0-1 3kw inverter with 2 MPPT & 10 year warranty              $1,780.00  Product Brochure

Fronius Galvo 3.0-1 3kw inverter Light with single MPPT & 10 year warranty $1,765.00  Product Brochure

ABB Aurora PVI-3.0-TL-OUTD 3kw inverter with 5 year warranty                $1,399.00  Product Brochure

ABB Aurora PVI-3.6-TL-OUTD 3.6kw inverter with 5 year warranty             $1,580.00  Product Brochure

ZeverSolar Zeverlution 3000S 3kw inverter with 5 year warranty                $   965.00  Product Brochure

Delta RPI-H3 3kw grid connect inverter (with 1 MPPT) & 10 year warranty  $1,095.00  

Delta RPI-H3A 3kw grid connect inverter (with 2 MPPT) & 10 year warranty $1,435.00  

4kw inverter Options

SMA SunnyBoy SB4.0-1AV-40 4kw inverter with 5 year warranty                 $2,050.00  Product Brochure 

Optional upgrade to 10 year warranty for 4kw SMA inverter                       $   330.00

Fronius Primo 4.0-1 4kw inverter with 10 year warranty                             $2.025.00  Product Brochure

ABB Aurora PVI-4.2-TL-OUTD 4.2kw inverter with 5 year warranty              $1,740.00  Product Brochure

ZeverSolar Zeverlution 4000 4kw 2 MPPT inverter with 5 year warranty       $1,085.00  Product Brochure

Delta RPI-H4A 4kw 2MPPT grid connect inverter with 10 year warranty       $1,730.00                                         

5kw inverter Options 

SMA SB5.0-1AV-40 5kw single phase inverter with 5 year warranty              $2,195.00  Product Brochure

SMA Tripower STP5000TL-20 5kw 3 phase inverter with 5 year warranty     $2,575.00  Product Brochure

Optional upgrade to 10 year warranty for SMA 5kw inverter                       $   365.00

Fronius Primo 5.0 5kw single phase inverter with 10 year warranty               $2,195.00  Product Brochure

Fronius Symo M 5.0 5kw 3 phase inverter with 10 year warranty                  $2,490.00

ABB Aurora PVI-5000-TL-OUTD 5kw inverter with 5 year warranty               $1,970.00  Product Brochure

ZeverSolar Zeverlution 5000 5kw single phase inverter with 5 year warranty  $1,199.00  Product Brochure

ZeverSolar Evershine TLC5000 5kw 3 phase inverter with 5 year warranty     $1,860.00  Product Brochure 

Delta RFI-H5A 5kw grid connect inverter with 10 year warranty                    $1,806.00

10kw inverter Options

ABB PVI-10.0-TL-OUT 10kw 3 phase inverter with 5 year warranty               $3,145.00  Product Brochure

ZeverSolar Evershine TLC10000 10kw 3 phase inverter with 5 year warranty  $2,485.00  Product Brochure

SMA Tripower STP10000TL-20 10kw 3 phase inverter with 5 year warranty   $4,160.00  Product Brochure

Fronius Symo M 10.0 10kw 3 phase inverter with 10 year warranty               $3,570.00

Fronius Symo M 10.0 Light 10kw 3 phase inverter with 10 year warranty       $3,490.00

Optional upgrade to 10 year warranty for SMA 10kw inverter                       $   545.00

Delta RPI-M10A 10kw 3 phase grid connect inverter with 10 year warranty    $3,140.00

Different inverter sizes available including 6kw, 8kw, 12kw, 15kw, 20kw, 25kw and 30kw.

If you are after a particular inverter brand and cant see it listed on this page or on our web shop, please let us know and we will try and source it for you!

Please note the above prices include GST and are subject to change without notice. 

Please note : We can ship inverters to anywhere within Australia.

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All Natural Energy services the following areas:  Hawkesbury ~ Penrith ~ Sydney Hills District